Shipping Policy – PDR Palasa Cashew
At PDR Palasa Cashew, we aim to deliver fresh, hygienically packed and quality cashews safely to our customers across India. Please read our Shipping Policy before placing an order.
1. Shipping Availability
We provide All India Delivery, subject to the availability of courier and logistics services in the customer’s location.
Delivery availability may vary for remote or restricted service areas.
2. Order Processing
Orders are generally processed after successful confirmation of the order and payment, where applicable.
Processing time may depend on:
- Product availability
- Quantity ordered
- Packaging requirements
- Order confirmation
- Wholesale or bulk-order requirements
Wholesale and bulk orders may require additional processing time.
3. Delivery Time
Estimated delivery time will depend on the customer’s location and the logistics provider.
Typical delivery timelines may vary based on:
- Destination
- Courier availability
- Order quantity
- Weather conditions
- Public holidays
- Unforeseen transportation delays
Any delivery timeframe communicated by PDR Palasa Cashew is an estimate and not a guaranteed delivery date.
4. Shipping Charges
Shipping charges may vary depending on:
- Delivery location
- Order weight
- Package size
- Quantity ordered
- Courier charges
Applicable shipping charges, if any, will be communicated or displayed during the ordering process.
For wholesale and bulk orders, shipping charges may be discussed separately.
5. Order Tracking
Where tracking is available, customers may receive shipment tracking details through the contact information provided at the time of ordering.
Customers are requested to ensure that their phone number, email address and delivery address are accurate.
6. Incorrect Delivery Information
PDR Palasa Cashew will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer, including:
- Incorrect address
- Incorrect phone number
- Missing landmark
- Incorrect PIN code
Additional delivery charges may apply if a shipment needs to be re-dispatched due to incorrect customer information.
7. Damaged Packages
Customers are advised to inspect the package when it is delivered.
If the package appears significantly damaged, customers should document the condition and contact us as soon as possible.
For damaged or incorrect products, please provide:
- Order details
- Photographs of the package
- Photographs of the product
- Description of the issue
We will review the matter and provide an appropriate resolution according to our applicable return/refund policy.
8. Delayed or Lost Shipments
While we work with reliable logistics partners, delivery delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Transportation disruptions
- Natural disasters
- Strikes
- Government restrictions
- Courier-related issues
- Incorrect delivery information
We will reasonably assist customers in coordinating with the logistics provider where necessary.
9. Wholesale & Bulk Shipments
Wholesale and bulk orders may be shipped according to separately agreed terms.
Before dispatch, PDR Palasa Cashew may confirm:
- Product grade
- Quantity
- Packaging
- Shipping method
- Delivery location
- Shipping charges
- Expected delivery timeline
10. Delivery Address Changes
Customers should verify their delivery address before confirming an order.
If you need to change the delivery address after placing an order, contact us as soon as possible. Address changes may not be possible once the shipment has been dispatched.
11. Contact Us
For shipping-related questions or assistance, please contact:
PDR Palasa Cashew
Established Since 1994
📧 Email: pdrpalasacashew@gmail.com
📞 Phone: +91 9493835866
🌐 Website: www.pdrpalasacashew.com
PDR Palasa Cashew
Premium Quality Cashews | Wholesale & Retail | All India Delivery