Terms & Conditions – PDR Palasa Cashew
Welcome to PDR Palasa Cashew. By accessing or using our website, purchasing our products, or submitting an enquiry, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.
1. About PDR Palasa Cashew
PDR Palasa Cashew, established in 1994, provides premium-quality cashews in different grades and pack sizes for both wholesale and retail customers.
Our products may include:
- Whole Cashews – W180, W210, W240, W320, W450
- Scorched Cashews – SW320 and other available grades
- Cashew Splits
- Cashew Pieces
- Retail Packs – 250g, 500g and 1kg
- Wholesale / Bulk Packs
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, grades, sizes and other information displayed on our website are accurate.
However, actual product appearance may vary slightly due to:
- Natural variations in cashew nuts
- Photography and lighting
- Screen/device display settings
- Seasonal or batch-to-batch variations
3. Prices and Availability
All prices displayed on the website are subject to change without prior notice.
Product availability may vary depending on stock levels. PDR Palasa Cashew reserves the right to:
- Change product prices
- Modify product specifications
- Limit quantities
- Discontinue products
- Correct pricing or listing errors
For wholesale and bulk orders, pricing may be confirmed separately based on quantity, grade, packaging and delivery requirements.
4. Orders
When you place an order through our website, you agree to provide accurate and complete information.
An order will be considered confirmed only after it has been accepted by PDR Palasa Cashew.
We reserve the right to cancel or decline an order where:
- The requested product is unavailable
- Incorrect pricing or product information has been displayed
- Customer information is incomplete or inaccurate
- There are circumstances beyond our reasonable control
5. Payment
Payments must be made through the payment methods made available on the website or as separately agreed for wholesale/bulk orders.
Payment transactions may be processed through third-party payment providers. Customers are responsible for providing accurate payment information.
6. Shipping & Delivery
PDR Palasa Cashew offers delivery services, including All India Delivery, subject to service availability.
Delivery timelines may vary depending on:
- Delivery location
- Product availability
- Order quantity
- Courier/logistics service
- Weather or other unforeseen circumstances
We will make reasonable efforts to dispatch and deliver orders within the communicated timeframe, but delivery delays caused by third-party logistics providers or circumstances beyond our control may occur.
7. Wholesale & Bulk Orders
Wholesale and bulk orders may be subject to separate pricing, minimum order quantities, packaging requirements, payment terms and delivery arrangements.
Customers placing bulk orders may contact us directly for quotation and order confirmation.
8. Cancellation, Returns & Refunds
Cancellation, return and refund requests will be handled according to the applicable order-specific policy communicated by PDR Palasa Cashew.
Because cashews are food products, returns may be subject to hygiene, food-safety and applicable legal requirements.
If you receive a damaged, incorrect or defective product, please contact us as soon as possible with your order details and relevant photographs, where applicable.
9. Food Product Disclaimer
Cashews are food products and should be stored according to the instructions provided on the product packaging.
Customers are responsible for checking product packaging, ingredients and allergen information before consumption.
Cashews are tree nuts and may cause allergic reactions in some individuals. Customers with allergies should exercise appropriate caution.
10. Intellectual Property
All website content, including:
- Logo
- Brand name
- Product photographs
- Graphics
- Text
- Website design
- Images
- Other original content
is owned by or used with permission by PDR Palasa Cashew and may not be copied, reproduced, modified or distributed without prior written permission.
11. Website Usage
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to the website
- Upload malicious or harmful content
- Misuse website forms or enquiry services
- Copy or reproduce website content without permission
We reserve the right to restrict or terminate access to the website where misuse is identified.
12. Third-Party Services & Links
Our website may contain links to third-party services, social media platforms, payment providers or delivery partners.
PDR Palasa Cashew is not responsible for the content, availability, security or privacy practices of third-party websites.
13. Limitation of Liability
PDR Palasa Cashew will make reasonable efforts to provide accurate information and reliable services.
However, we shall not be responsible for losses or delays arising from circumstances beyond our reasonable control, including courier delays, technical problems, natural events, or interruptions caused by third-party service providers.
14. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and protect customer information.
15. Changes to Terms
PDR Palasa Cashew reserves the right to update or modify these Terms & Conditions at any time.
Updated terms will be published on this page. Your continued use of the website after changes are published constitutes acceptance of the revised terms.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
17. Contact Us
For questions regarding these Terms & Conditions, orders, products or services, please contact us:
PDR Palasa Cashew
Established Since 1994
📧 Email: pdrpalasacashew@gmail.com
📞 Phone: +91 9493835866
🌐 Website: www.pdrpalasacashew.com
PDR Palasa Cashew
Premium Quality Cashews | Wholesale & Retail | All India Delivery